Support and FAQ

Pilot Prep provides top-quality study materials and resources for individuals seeking to pass the FAA Part 107 Exam and for those looking to grow their commercial drone business. Our goal is to equip you with the knowledge, confidence, and support you need to succeed in the drone industry.

We are delighted to welcome you to the Support and FAQ page of Pilot Prep. Our primary mission is to provide you with outstanding support and ensure that your journey with us is smooth and enjoyable.

Whether you are a new student seeking guidance or a long-time Pilot Prep user looking for assistance, we’ve compiled a collection of frequently asked questions, troubleshooting tips, and general knowledge to help you get the most out of our offerings.

Our dedicated support team has developed these resources to empower you with the information and solutions needed to succeed. Take a moment to explore the categories and topics listed on this page. Each category addresses specific aspects of our products/services, allowing you to quickly find answers to common inquiries.

If you cannot locate the answers you need or require further clarification, please reach out to our support team. You can visit our Contact page at the bottom of this page or use the live chat feature located at the bottom right of your screen.

For support or technical inquiries, contact: hello@pilotprep.co

At Pilot Prep, we pride ourselves on our commitment to customer satisfaction. We value your time and aim to provide prompt and effective support. Your feedback and inquiries help us continually improve our services to better meet your needs.

Thank you for choosing Pilot Prep. We appreciate your trust in us, and we are dedicated to ensuring your experience with our products/services exceeds your expectations.

Begin your journey by exploring the FAQ categories below, and let us assist you every step of the way through our live chat or our dedicated support channels.

Pilot Prep FAA Part 107 Course

What is Pilot Prep’s FAA Part 107 Course?

Pilot Prep’s FAA Part 107 Course is our flagship program, designed to help you master all the topics tested on the FAA Part 107 remote pilot exam. By enrolling, you’ll receive comprehensive study materials, practice tests, flashcards, and more to fast-track your preparation.

What are the requirements to qualify for the FAA Part 107 certification?

To obtain an FAA Part 107 certificate for commercial drone operations, you must:

1. Be at least 16 years old.
2. Be able to read, write, speak, and understand English (with exceptions for medical reasons).
3. Be in a physical and mental condition suitable for safe drone operation.
4. Pass the FAA Part 107 knowledge exam at an approved testing center or via any approved remote testing option.

Is Pilot Prep affiliated with the FAA?

Pilot Prep is an independent educational organization. We are not directly affiliated with or endorsed by the FAA. However, our program strictly adheres to FAA guidelines and updates, ensuring you are studying the most current and relevant information.

Who is the Pilot Prep FAA Part 107 Course for?

Our course is designed for:

1. Aspiring drone pilots seeking to legally operate drones for commercial purposes.
2. Hobbyists who want deeper knowledge of regulations and airspace.
3. Photographers, videographers, real estate professionals, and more, looking to expand their services using drones.

What testing platform or center is used for the certification exam?

You’ll schedule your FAA Part 107 exam through official FAA-approved testing centers (e.g., PSI). We provide detailed instructions on how to find and register with one near you, but registration and test administration are handled by those official centers.

Where can I apply for the Part 107 exam?

You can begin the application process using the FAA’s IACRA (Integrated Airman Certification and/or Rating Application) system or by contacting a local PSI Testing Center. After setting your exam date, you can prepare using our materials to ensure success.

How do I prepare to take the Pilot Prep FAA Part 107 exam prep course?

Upon enrolling, you’ll have access to:

• Study Guides that summarize crucial information.
• Practice Tests & Quizzes to simulate real exam conditions.
• Flashcards & Mnemonics for quick recall of key concepts.

Our study system is entirely optional to purchase, but we have seen that students who utilize our structured approach tend to pass the exam more confidently.

How similar are your Part 107 questions to the real exam?

According to our December 2024 student survey, 91% of our learners report that Pilot Prep’s questions are of the same difficulty or more difficult than those on the Part 107 exam.

Do you really have a 99% pass rate?

Out of all of our students who have gone through the Part 107 MVP study materials (5000+), we have had only 6 students fail.

How does it reduce study time by 50%?

Our study guide extracts the most important parts out of the huge textbook that are needed to pass the exam. Our flashcards use a program so that you only focus on your weak areas, instead of repeating information you already know. Our study blueprint tells you exactly what to study, and when. Our practice tests let you know when you are prepared for the real test. These reduce the average study time by more than half.

Is your course good for cramming for the Part 107 exam?

Our Part 107 MVP course is ideal for last-minute Part 107 exam preparation, offering customizable study plans tailored for tight schedules, targeted content to shore up weak spots, and space repetition flashcards for efficient memorization. Plus, our essential cheat sheet distills must-know information into bite-sized, high-impact study sessions, ensuring you focus on what truly matters as the exam approaches.

How did you create the study guide & tests?

Our study guide and practice questions are created from talking to hundreds of our students that have passed the exam, and the types of questions that they saw while taking it. Part 107 is constantly changing their tests and it is important to have updated information to properly reflect what you will see on the real exam. We have access to this information.

What happens after signing up?

After signing up you will get an email immediately with the login information to access all of your Part 107 study materials. You will be on your way to passing the Part 107 exam within one minute.

Can I learn more about the materials?

Of course! Down below, you can access a full sample of our MVP study materials for free. Learn more about how all the study materials work together to give our students an industry-high exam pass rate.

How can I contact Pilot Prep?

You can contact us through our chatbox on the bottom right of our website. We are available 24/7 every day to answer any questions or concerns. You can also email us at info@pilotprep.co. To learn more about our team check out our about page here.

Do you offer study materials for the FAA Part 107 exam?

Yes. Our study program includes various materials such as:

• Interactive study guides
• Practice quizzes and full-length exams
• Sectional Chart Q’s
• Flashcards
• cram sheets

And a lot more, these items are designed to cut down your study time and emphasize the concepts most essential for passing.

Drone Business Mastery Blueprint Course

What is the Drone Business Mastery Blueprint Course?

In addition to FAA Part 107 exam prep, we also offer the Drone Business Mastery Blueprint Course, helping new and existing drone pilots launch or grow a drone-based business. The course covers topics such as:

• Legal and regulatory considerations
• Marketing and branding strategies
• Pricing structures and client proposals
• Insurance and liability management
• Scaling and expanding your services

How does it complement the FAA Part 107 Course?

While the FAA Part 107 Course focuses on preparing for the knowledge exam, the Drone Business Mastery Blueprint provides the business know-how to monetize your drone skills. Taken together, you’ll be fully prepared to legally operate and profit from your drone services.

Is the Drone Business Mastery Blueprint course mandatory for operating a drone business?

No, it is not mandatory, but it’s highly recommended if you want a comprehensive roadmap for running a drone business. The insights and strategies can significantly shorten your learning curve in marketing, legal compliance, and revenue generation.

Will I increase my income by participating in this drone business course?

Yes, you will greatly increase your income. We’re confident that if you follow our step-by-step roadmap, you’ll be well-positioned to increase your income by 53% on average.

Is Part 107 Remote Pilot certificate required to start a commercial drone business?

Yes. According to FAA regulations, you must hold a Remote Pilot Certificate whenever you fly your drone for any commercial or non-recreational purpose.

Can I access the course on my phone or tablet?

Yes, the course is fully optimized for mobile, tablet, and desktop, allowing you to learn on the go at your own pace, no matter where you are.

How long will I have access to the course?

Once enrolled, you’ll have lifetime access to all the content, so you can revisit the materials as often as you need, even after completing the program.

Does this course cover strategies for finding clients?

Absolutely. We’ve devoted an entire module to marketing strategies and helping you attract customers.

Is prior business experience necessary to launch a drone business?

No, you don’t. We’ll provide all the guidance you need to confidently build your drone business from the ground up.

Study Materials for the Drone Industry

How can I find the study packages offered by Pilot Prep?

Look for the “Courses” or “Get Started” drop-down menu at the top of the Pilot Prep homepage. There, you can choose the FAA Part 107 or Drone Business Mastery Blueprint course. You may also see additional bundle packages if you wish to combine both.

What is included in the different study packages?

We offer varying tiers to suit your needs. Generally, our packages may include:

• Study guides
• practice tests
• Flashcards, mnemonics, and cram sheets
• Audio guides (in higher-tier packages)
• Pass guarantee (in premium-tier packages)

How long do I have access to my purchased study packages?

All our courses come with lifetime access. You can log in anytime, even after passing your exam, to revisit updated content or refresh your knowledge.

Does Pilot Prep include official FAA resources or textbooks?

We do not distribute official FAA textbooks; however, we provide links to free FAA publications and reference materials. Our own resources are carefully aligned with FAA guidelines but are developed independently by our subject matter experts.

Study System FAQs

Where can I find the Study Guide, Flashcards, Tests, Performance Metrics, Audio Guides, and other study materials?

Once you enroll and log in to your account:

1. Navigate to your Dashboard.
2. Access the Instruction Manual or Getting Started section to learn about each feature.
3. From there, you’ll be able to view and use all study materials, including practice tests and flashcards.

If you encounter any issues, please reach out via live chat or email our support team.

I forgot my Pilot Prep password. How do I reset it?

To reset your password, follow these steps:

1. Go to the Pilot Prep login page.
2. Click on the “Forgot Password?” link.
3. Enter the email address associated with your Pilot Prep account.
4. Check your email inbox for a password reset link from Pilot Prep.
5. Click the link and create a new password.

If you do not receive a password reset email within a few minutes, be sure to check your spam/junk folder or contact our support team for assistance.

I forgot which email I used to sign up for Pilot Prep. Can I still reset my password?

If you’re unsure which email is associated with your Pilot Prep account, try the following:

• Check for previous emails from Pilot Prep in any of your email inboxes (like welcome or purchase confirmations).
• If you still can’t locate the correct email, contact our support team. We can verify your account using other details (like a purchase receipt or payment ID) and help you regain access.

I’m having trouble resetting my password. Is there another way to change it?

If you can’t complete the reset process using the “Forgot Password?” link:

• Double-check your internet connection and try a different browser or device.
• Clear your cache/cookies and attempt the password reset steps again.
• If problems continue, reach out to our support via live chat or email hello@pilotprep.co for direct assistance.

Can I change my password even if I haven’t forgotten it?

Yes! You can update your password at any time for added security. Here’s how:

1. Log in to your Pilot Prep account.
2. Go to your Profile or Settings page.
3. Look for a “Change Password” or “Update Password” option.
4. Enter your current password, then create and confirm your new password.

How can I delete my account?

1. From your Billing or Profile page, scroll down to find “Delete Account.”
2. Follow the prompts to confirm.
3. If you cannot complete this step, contact support to request deletion on your behalf.

How and when do I get access to receive the materials?

Access is granted immediately upon purchase. Our study materials are digital and can be viewed on any device (smartphone, tablet, or computer). If you do not receive login instructions within five minutes, email us at hello@pilotprep.co.

What is SurePass AI?

SurePass AI evaluates your readiness, offering tailored feedback to ensure you approach your exam with confidence and a clear strategy for success. We will tell you the exact moment that you are ready to take the exam so that you do not risk failing.

How can I log in to my Study Program?

• If you already purchased the part 107 study plan, use https://fly.pilotprep.co/sign-in to log in.
• If you have access to the Drone Business Mastery Blueprint Course, use https://learn.pilotprep.co/login to log in.

Miscellaneous

Can Pilot Prep help me find drone pilot jobs or clients?

While we don’t act as a job placement agency, the Drone Business Mastery Blueprint provides valuable strategies for marketing your drone services, networking, and client acquisition. We also share resources and job boards where you can look for drone pilot opportunities.

How often do you update the course content?

We strive to update content regularly, especially after any FAA regulatory changes. Whenever we add or revise content, you’ll see the updates in your account automatically.

Are the materials available offline?

Most of our course is hosted on our secure online learning platform. However, certain resources (like PDF study guides, worksheets, or cram sheets) can be downloaded for offline use. Check each lesson for downloadable files.

Do you provide in-person training or flight practice?

Our courses are fully online. We focus on knowledge-based exam prep and drone business guidance. For practical flight experience, we recommend seeking local flight schools, community colleges, or drone clubs in your area.

How can I purchase the products?

Visit the Courses section on PilotPrep.co and select the course you want. Click Sign Up to set up your account and complete the payment. We accept credit cards, debit cards, PayPal, and Link (1-click checkout).

How are your products delivered?

Our digital products and study materials are accessible through our online learning platform, which keeps everything organized in one place. You can access your flashcards, practice tests, and all other materials directly from your dashboard.

What is your refund policy?

• We offer a 72-hour refund window for any purchases, no questions asked.
• Select premium tiers include a pass guarantee. If you complete all required study materials and still fail your Part 107 exam, contact support by email at guarantee@pilotprep.co for a full refund (terms and conditions apply).

Can I switch plans or upgrade to a higher tier after purchase?

Yes, simply contact our support team or visit the Billing section in your profile to request an upgrade. You’ll pay only the difference in cost to move to a higher tier.

My test is very soon… how quickly can I start studying?

Immediately! Once you complete your purchase, you’ll have instant access to all online materials. Feel free to dive into our cram sheets and practice tests if you’re short on time.

Is Pilot Prep legitimate?

Yes, Pilot Prep is a dedicated and reputable resource in the drone industry, run by experts with real-world commercial drone experience. We update our content regularly and have helped numerous drone pilots pass their exams and launch successful businesses.

Are the study materials worth it?

Absolutely. We’ve compiled the most essential information in an organized, time-saving format. Our structure is tailored to the FAA Part 107 exam requirements and to help you build a professional drone business. Many of our users have found our materials invaluable for reducing study time and boosting confidence.

How long does it take to complete your courses?

FAA Part 107 Exam Prep: Many students prepare thoroughly in 4–8 weeks, but you can go faster or slower based on your schedule and background knowledge.Drone Business Mastery Blueprint: About 2–4 weeks to fully digest the marketing, legal, and growth strategies, depending on your pace.

Pricing and Refund policies.

What’s included in the free trial for the Part 107 course?

Our Free Trial (no payment info required) grants limited access to the interactive study guide and a few sample lessons, giving you a feel for our platform’s layout, teaching style, and core content. You can then decide if you wish to upgrade to one of our paid plans for full access.

How does the pilot prep Triad guarantee work?

1. Exam Pass Guarantee: Fail the FAA Part 107 exam? We’ll refund your study materials and cover the $175 retake fee.
2. 30-Day Money-Back Guarantee: Get a full refund within 30 days—no questions asked.
3. Up-to-Date Materials: Study with the latest resources, verified as current as of December 2024.

Our Triad Guarantee ensures you can study confidently and risk-free.

How do I cancel or unsubscribe from my monthly subscription?

1. Go to your Profile page (icon at the top right corner).
2. Click the “Billing” button.
3. Select your active plan (if multiple plans exist).
4. Click “Change Plan”, then “Unsubscribe.”

What are the pricing options for the FAA Part 107 Course?

We offer three plans to suit different learning needs and budgets:

1. Rookie Plan $29/month
   • Includes access to our interactive study guide.
2. All-Star Plan $39/month
   • Access to the interactive study guide,
   • Exam simulator,
   • Sectional chart questions,
   • Flashcard system.
3. MVP Plan Monthly: $49/month (that’s 37% off the regular $79/month)
   MVP Plan Lifetime: $99 (that’s 50% off the regular $199 lifetime price)
   • Includes all features of the All-Star Plan, plus:
     • SurePass AI (advanced study assistance)
     • Exam Pass Guarantee (we’ll cover your entire purchase plus the $175 exam retake fee if you fail)
     • Audio study guide
     • Performance reporting (study streaks, weak point training, tailored study plans, exam date tracker, gamification)
     • Magic Mnemonics
     • Essential cheat sheet
     • FREE access to the Drone Business Mastery Course (bonus)

These discounted rates apply only during our Today Flash Sale, so if you’re considering the MVP Plan with all its advanced features and the exam pass guarantee, now is the perfect time to sign up. For more details or to lock in the discounted rate, visit our Pricing Page or reach out to our live chat support.

What if I fail the exam under the MVP Pass Guarantee?

In the rare event you fail even after completing the MVP program:

1. Send an email to guarantee@pilotprep.co with your full name and your FAA failure documentation.
2. We’ll verify your course completion in your Pilot Prep account.
3. Upon confirmation, you’ll receive:
   • Full refund of your MVP payment,
   • $175 to cover the exam retake fee,
   • A lifetime MVP account upgrade, free of charge.

How do I claim the $175 exam retake fee coverage?

After failing the exam, follow these steps:

1. Collect your official FAA exam failure notice or email indicating your unsuccessful attempt.
2. Email it to guarantee@pilotprep.co along with your full name and email (matching your Pilot Prep purchase).
3. Our team will verify your MVP plan completion, then process the $175 refund for your retake fee.

What if I only want the Drone Business Mastery Blueprint Course?

The Drone Business Mastery Blueprint Course is available separately for $199 (lifetime access). This course includes:

1. Comprehensive PDF resources (business plan, templates, checklists)
2. Taught by seasoned experts with real-world industry experience
3. Accessibility from any device (phone, tablet, computer)
4. Proven 53% average income increase for students who follow our recommendations

You can purchase it on its own at Drone Business Mastery Blueprint Sales Page.

Is the Drone Business Mastery Blueprint included with the MVP plan?

Yes! One of the bonus features of the MVP plan is free lifetime access to our Drone Business Mastery Blueprint Course, giving you the knowledge and tools to start and scale your drone-based enterprise.

Can I switch from Rookie or All-Star to the MVP plan later?

Absolutely! You can upgrade at any time. Just visit your Billing page or contact our support team. You’ll only pay the difference in cost, and you’ll gain immediate access to all MVP-exclusive features.

How soon can I start accessing the materials after payment?

Access is instant. Once your payment is confirmed, you’ll receive an email with login instructions (or, if you’re already logged in, you’ll see your new courses appear immediately in your Pilot Prep dashboard).

Thank you again for choosing Pilot Prep for your drone education journey. We are committed to providing exceptional support and resources. Start exploring our FAQ categories above, and reach out to our live chat or Contact Page for further assistance

Happy flying, and we look forward to seeing you succeed in the drone industry!